PROVINCIAL ENGINEER OFFICE

Mission

To alleviate poverty and facilitate the delivery of basic services through infrastructure

Vision

An institution that is responsive and effective; graft-free, transparent and pro-nature.
A fully-developed and progressive province where people are living in economic and social prosperity.

Core Values

  • Hard work, industry, self-reliance, discipline, and responsiveness to the public.
  • Reliability and basic sense of responsibility toward one’s work.
  • Awareness of other people’s needs,and the ability to give appropriate assistance to such needs and demands where delivery of public goods and services are concerned.

    • GENERAL FUNCTION/MANDATE

    According to Section 477 Article VII of Republic Act 7160, otherwise known as the Local Government Code of 1991, the Provincial Engineer shall take charge of the Provincial Engineering Office and shall:

  • Initiate, review and recommend changes in policies and objectives, plans and programs, techniques, procedures and practices in infrastructure development and public works in general of the provincial government;

  • Advise the Governor on infrastructure, public works, and other engineering matters; Administer, coordinate, supervise, and control the construction, maintenance, improvement, and repair of roads, bridges, and other engineering and public works projects of the provincial government;

  • Provide engineering services to the provincial government, including investigation and survey, engineering designs, feasibility studies, and project management;

  • Exercise technical supervision over all engineering offices of component cities and municipalities; and

  • Exercise such other powers and perform such other duties and functions as may be prescribed by law or ordinance.

    • 1. Handling of Feedback and Inquiries.
    This frontline service enables citizens to share customer feedback and recommend areas for improvement, as well as present inquiries or requests which shall then be forwarded by the receiving division or section to the concerned branch of the office, or the provincial government.
    Division/Section Administrative Division/ Strategic Communication and Records Section (SCRS)
    Classification: Simple
    Type of Transaction: Government to Citizen, Government to Government
    Who may avail: General Public
    CLIENT STEPS AGENCY ACTION/s PERSON RESPONSIBLE PROCESSING TIME FEES TO BE PAID
    1. Course feedback, inquiries, or requests through any of the following modes;
    a. Visit the office and discuss the complaints at the front office.
    b. Send an email to peo_quezonprovince@yahoo.com
    c. Call the PEO Official Numbers: (0945) 520-1000 (0928) 971-0001 (042) 788-7736
    		 • Receive and encode details of feedback, inquiries, or requests – including contact details of client
    • Provide reply to simplefeedback, inquiries, or requests
    • Endorse feedback, inquiries, or requeststo concerned division
    		ADMIN Division – SCRS 30 minute None
    2. Wait for action within the set duration. For complex and highly technical transactions, the concerned division may request for time extension • Evaluation and investigation of complex feedback, inquiries, or requests:
    ○ Simple Transaction (3 days)
    o Complex Transaction (7 days)
    o Highly Technical Application (20 days)
    		 Division Chief 3 – 20 days None
    3. Receive answer to feedback, inquiry, or request • Provide answer to the feedback, inquiry, or requestto the Client ADMIN Division – SCRS 1 day None
    END OF TRANSACTION TOTAL: 4 – 21 days &30 minutes none
    2. Application for Issuance of Excavation Permit on Provincial Roads.
    This permit is issued to Clients whose excavation or digging works are within the Provincial Road-Right-Of-Way. The total “Processing Time” below is the ideal assessment and process duration for an application whose documents are complete and in accordance with the requirements, with the Client promptly responding to the office’ notices/calls.
    Division/Section Administrative Division/Strategic Communication and Records Section (SCRS), Road Construction and Maintenance (ROCOM) Division
    Classification: Complex
    Type of Transaction: Government to Citizen, Government to Business
    Who may avail: General Public and Utility Companies
    CLIENT STEPS AGENCY ACTION/s PERSON RESPONSIBLE PROCESSING TIME FEES TO BE PAID
    1. Submit the letter of request with attached document requirements:
    a. Authorization of the Utility Companies to the applicant
    b. Map, sketch with specifications
    		 • Receive the letter of request and requirements
    • Check the completeness of the attached documents. Notify the Client of any deficiency or correction
    • Endorse the letter of request to the ROCOM Division Chief    		 SCRS 15 minutes None
    • Delegate to the appropriate Area Engineer the task of evaluating the application ROCOM Division Chief 5 minutes None
    • Notify the Client ofJoint Inspection schedule Area Engineer 10 minutes None
    2. Conduct Joint Inspection • Conduct Joint Inspection with the applicant to determine the extent and actual location of the proposed works
    • Prepare a report detailing the result of the Joint Inspection, which is to be attached to the Excavation Permit    		 Area Engineer 2 – 5 days None
    • Prepare and endorse the Excavation Permit to the Division Chief for approval ROCOM Division Chief 1 day None
    3. Pay the non-refundable processing fee at the Provincial Treasurer’s Office • Prepare an Order of Payment
    • Notify the Client to pay the mandated processing fee    		 SCRS 30 minutes Php 100.00
    4. Receive the Excavation Permit • Release the approved Excavation Permit SCRS 30 minutes None
    END OF TRANSACTION TOTAL: 3 – 6 days & 1 hour PHP 100.00
    3. Application for Issuance of Construction Clearance.
    This Clearance is issued to clients whose proposed construction of residential buildings and installation/construction/relocation of utility poles, etc., does not encroach on the Provincial Road-Right-of-Way (ROW). The total “Processing Time” below is the ideal assessment and process duration for an application whose documents are complete and in accordance with the requirements,with the Client promptly responding to the office’ notices/calls.
    Division/Section Administrative Division/ Strategic Communication and Records Section (SCRS), Road Construction and Maintenance (ROCOM) Division
    Classification: Complex
    Type of Transaction: Government to Citizen, Government to Business
    Who may avail: General Public and Utility Companies
    CLIENT STEPS AGENCY ACTION/s PERSON RESPONSIBLE PROCESSING TIME FEES TO BE PAID
    1. Submit the letter of request with attached document requirements:
    a. Authorization of the Utility Companies to the applicant
    b. Plans, Location Map, and Specifications
    		 • Receive the letter of request
    • Check the completeness of the attached documents. Notify the Client of any deficiency or correction
    • Endorse the letter of request to the ROCOM Division Chief    		 SCRS 15 minutes None
    • Delegate to the appropriate Area Engineer the task of evaluating the application ROCOM Division Chief 5 minutes None
    • Notify the Client of the Joint Inspection schedule Area Engineer 10 minutes None
    2. Conduct Joint Inspection • Conduct a Joint Inspection with the applicant to determine the extent and actual location of the proposed works
    • Prepare a report detailing the result of the Joint Inspection, which is to be attached to the Construction Clearance    		 Area Engineer 2 – 5 days None
    • Prepare and endorse the Excavation Permit to the Division Chief for approval Area Engineer 2 – 5 days None
    • Prepare and endorse the Construction Clearance to the Division Chief for approval Area Engineer 2 – 5 days None
    • Forward the approved Construction Clearance to the SCRS ROCOM Division Chief 1 days None
    3. Receive the Construction Clearance • Notify the Client for the issuance of the Construction Clearance
    • Release the approved Construction Clearance    		 SCRS 1 day None
    END OF TRANSACTION TOTAL: 3 – 6 days & 3o minutes None
    4. Request for various Technical Assistance and Services.
    Technical assistance such as preparation of Program of Works (POW) and Detailed Engineering Design (DED), as well as services like Surveying Works are provided to the requesting governments agencies.The total “Processing Time” below is the ideal assessment and process duration,with the Client promptly responding to the office’ notices/calls.
    Division/Section Administrative Division/ Strategic Communication and Records Section (SCRS), Building Construction (BCON), Division Road Construction and Maintenance (ROCOM), Division Survey Section
    Classification: Complex
    Type of Transaction: Government to Government
    Who may avail: Government Agencies
    CLIENT STEPS AGENCY ACTION/s PERSON RESPONSIBLE PROCESSING TIME FEES TO BE PAID
    1. Submit the letter of request with the following data:
    a. Nature of technical assistance
    b. Name and contact details of the client
    		 • Receive the letter of request
    • Check the completeness of the attached documents. Notify the Client of any deficiency or correction
    • Endorse the letter of request to the concerned Division Chief    		 SCRS 15 minutes None
    • Delegate to the Engineer in Charge (EIC) Division Chief 5 minutes None
    • Notify the Client of the Joint Inspection schedule EIC 10 minutes None
    2. Conduct Joint Inspection •• Conduct Joint Inspection to determine the extent of the request
    • Prepare a report detailing the result of the Joint Inspection, which is to be attached to the Construction Clearance    		 EIC 2 days None
    • Prepare the necessary documents:
    o Program of Works (5 days)
    o Detailed Engineering Design (30 days)
    o Surveying Works (5 – 20 days)
    		 EIC 5 – 30 days None
    • Review the documents, and endorse to the Department Head for approval Division Chief 2 days None
    • Approve the documents and endorse to the SCRS for release Department Head 1 days None
    3. Receive the Documents • Notify the Client for the issuance of the documents.
    • Release the documents    		 SCRS 1 day None
    END OF TRANSACTION TOTAL: 11 – 36 days & 30 minutes None
    5. Request for Use/Rental of Heavy Equipment
    Use and/or Rental of Heavy Equipment are open for Government Agencies and General Public,in conformance to the “Equipment Utilization Schedule and Agreement”.The total “Processing Time” below is the ideal assessment and process duration,with the Client promptly responding to the office’ notices/calls.
    Division/Section Administrative Division/ Strategic Communication, and Records Section (SCRS)Equipment Pool and Management (EPOM) Division
    Classification: Simple
    Type of Transaction: Government to Government, Government to Citizen
    Who may avail: Government Agencies and General Public
    CLIENT STEPS AGENCY ACTION/s PERSON RESPONSIBLE PROCESSING TIME FEES TO BE PAID
    1. Submit the letter of request with complete details:
    a. Name and contact details of the Client
    b. Particulars of the heavy equipment
    c. Location and duration of use/rental
    		 • Receive the letter of request
    • Check the completeness of the attached documents. Notify the Client of any deficiency or correction
    • Endorse the letter of request to the EPOM Division Chief/Representative    		 SCRS 1 – 2 days None
    • Validate the request and check the availability of the equipment EPOM Division Chief/ Representative 1 – 2 days None
    • Notify the Client of the Joint Inspection schedule EPOM Division Chief/ Representative 1 – 2 days None
    • Inform the SCRS for the rental fee, if approved EPOM Division Chief/ Representative 1 – 2 days None
    2. Pay the non-refundable rental fee at the Provincial Treasurer’s Office • Prepare the Order of Payment SCRS 1 – 2 days Php7,400.00 up to Php18,100.00
    3. Submit the Official Receipt (OR) at the PEO Office • Receive the OR and attach it to the letter request as file of the office SCRS 1 – 2 days None
    4. Proceed to EPOM Division and sign the Equipment Utilization Schedule and Agreement • Endorse the Client to the EPOM Division Chief/Representative for the acknowledgement and signing of the Equipment Utilization Schedule and Agreement SCRS/EPOM Division Chief/ Representative 1 – 2 days None
    END OF TRANSACTION TOTAL: 1 – 2 days Php 7,400.00 up to Php 18,100.00
    6. Request for Records/Documents
    Certified true copies ofrecords and/or documents issued to clients for reference purposes only. The total “Processing Time” below is the ideal assessment and process duration, with the Client promptly responding to the office’ notices/calls.
    Division/Section Administrative Division/ Strategic Communication and Records Section (SCRS)
    Classification: Simple
    Type of Transaction: Government to Government, Government to Citizen
    Who may avail: Government Agencies and General Public
    CLIENT STEPS AGENCY ACTION/s PERSON RESPONSIBLE PROCESSING TIME FEES TO BE PAID
    1. Submit the letter of request with complete details:
    a. Name and contact details of the Client
    b. Particulars of requested document
    		 • Receive the letter of request
    • Check the completeness of the attached documents. Notify the Client of any deficiency or correction
    • Endorse the submitted letter of request to the concerned Division Chief for assessment and approval of request    		 SCRS 15 minutes None
    • Assess the request and endorse to the SCRS if approved Division Chief 1 hour None
    • Check the availability of the document/s
    • Produce a Certified True Copy of the document/s and endorse to the ADMIN Division Chief for signature    		 SCRS 1 – 2 days None
    • Sign the Certified True Copy Document/s ADMIN Division Chief 30 minutes None
    2. Receive the Certified True Copy of the Documents • Notify Client for issuance of document/s
    • Release the document/s    		 SCRS 15 minutes None
    END OF TRANSACTION TOTAL: 1 – 2 days & 2 hours None